Data Deletion Request
Request for erasure of personal data
We retain and process minimal personal data of our users, all of which is pseudonymous data, being data relating to a single unidentified person. For our purposes, the data we collect includes a unique pseudonymous identifier (your User ID); your user preferences; and milestones related to your app. This is set out in our privacy policy.
We are therefore unable to isolate your data from our other users pseudonymous data profiles without a means of connecting you to your respective profile. This is part of our effort to create products and services which are private by design. Once the app is deleted, the User ID is lost and so there are no means by which we can deduce which profile is yours.
In accordance with our data retention policy, if the user profile is not accessed by a user for a period of time, it is moved to our inactive database. If after one year that data is still not used, it is permanently deleted.
You can delete the application from your phone and not re-download it.
If you want to delete your personal profile and paltform data (facebook, gmail) from SOFTMEX services, you can remove your profile by the following instructions.
1.Go to Your Account Setting & Privacy or Main Menu & About
2.Click "Deactivate Application" button.
For more info to delete your account you can write an email to: info@softmex.org